ServiceMax provides a cloud-based software platform designed to improve the productivity of complex, equipment-centric service execution for OEMs, operators, and 3rd-party service providers. It was founded as Maxplore Technologies as a consulting company, and quickly pivoted to building onto Salesforce to create a portal for service workers to get and share knowledge in real-time.
In early 2019, ServiceMax acquired Zinc, formerly known as Cotap, which had been one of their close partners. The acquisition broadened ServiceMax's offering in healthcare and has since been expanded into one of their pillar products, the Zinc Intelligent Remote Service.
We are proud to provide FIPS 140 validated encryption for ServiceMax and the Zinc product!